Etta Short, MSPH, Director of Learning and Development:   Recently I overheard two recent graduates of the Free & Clear New Hire Program talking about their training experience. One new Quit Coach said, "I've never taken a position where the training has been as thorough. I had excellent preparation on all counseling skills." The second Quit Coach seconded the praise, highlighting the training team: "The first-hand information from the trainers was especially helpful." I was glad ... [More]

Allegra Wiborg, Quit Coach, Service Delivery:   I may be biased, but I think Quit Coaches are an elite crew. We’re creative, caring, good question-askers and good listeners. We are able to respond to changing situations as they unfold in every call. Quitting smoking is a challenge. Figuring out how to help people quit smoking is a challenge, too. Quit Coaches meet this challenge. Not only are we naturally great people (please see first paragraph), we’re trained in the most up-to-d... [More]